A cocky wee shite.

This morning was an unwelcome early start, but I just managed to hurl myself out of bed in time to get the bus. Once there it was nowhere near as bad as yesterday; most of my customers were fine, except for one man who went mental at me for not having a fridge in stock. He treated the loss of his ninety nine pound sale as though I should have been grvelling for his forgiveness, personally walking to the nearest Currys store to stock the fridge, and carrying it all the way back before lovingly wiping my blood sweat and tears from the casing and offering my life to him as a retribution for my insolense of being unable to sell him the fridge.

However, the true standout story of work was a woman who came in with her husband and son. I don't mean to sound likea snob, making harsh judgements based on appearance, but they were "rough as fuck" as some might say. It was not me who served the distinguished clan, but I was witness to the event. The woman had bought a Dyson on our website two months ago and decided she didn't like it any more so wanted to swap it for something else. A brief lesson trading laws follows: an item bought on the website may be returned to a store as per the usual regulations which are; if it is unwanted it must be returned within 7 days, unopened. If it is faulty it may be returned to store within 28 days, or after this time it must be fixed by the manufacturer (this applies to high value goods at least). Based on these clear guidelines, she was told that a return was not possible. She then altered her story to assertain that it was actually faulty, not picking anything up. So the assistant helping her; a woman who is not to be messed with; threw some scraps on the carpet, plugged the Dyson in and tested it out. Sure enough, with one swipe of the machine, every last rogue particle was removed from the floor. From this point it all became rather confused as the woman decided on letting on to the fact that she has recently had a stroke, regardless of her complete physical ability, as though this would chance the trading laws in any way. The lady serving her had had enough by now and called in the manager. He is amazing with customers I'll firstly add. The customer started going mental at him when he confirmed what the previous assistant had stated, and started swearing, demanding a replacement, getting quite offensive. To this, he simply said "You take your vacuum cleaner. And you leave my store." She then flipped, literally flying at him, being restrained by her companions, screaming at him "You sell me shit and won't replace it!!" "You fucking speccy bastard!" "Take my fucking Dyson and replace it you *etc, etc, etc*" By the time the original assistant was on the phone to the police the two men dragged the woman out, along with the perfectly well functioning Dyson.

Later on, a general discussion about nothing in particular lead to Sandra, the 'woman not to be messed with' suddenly informed me "When you started working here I though you were a cocky wee shite." Discussing how she now doesn't think this. It completely surpried me at first and now I find it hilarious.

After jogging most of the way to the bus station from Currys (partly because of my getting fit plan, and partly because I was late) my bus journey home was eventful. At the back of the bus were two female friends who I'd probably better not name, and two guys in their twenties. After about three minutes of being on the bus it became apparent that these guys were drunk, loud and cocky. They noticed the nearby females and resorted to the sort of discussion that really annoys me; literally saying what they would plan on doing with said females and such, being general arses with no concept of tact or social acceptability. At Lochend the driver pulled over as he had somehow noticed they were drinking beer on the bus; an illegal act; so told them to either get rid of it or get off. They did dispose of the drink, and at this point discovered that the females were 15 and 16, compared to the guys aged 23 and 25. After these two shocks, they were somewhat stumped and I was having a great time. Their discussion became a lot more low key after then, actually coming across pretty sound, but I remained pretty furious about the occasion because it reminded me how disgusting some people are.

Song of the day is an amazing, but very short song by Andrew WK. I was walking along the side of Loch Ness and this song was playing. It's really powerful and motivational; it just makes you want to have fun.